Question 1

How long does it take to get a quote?

Accepted Answer

We strive to provide our clients with prompt and efficient service. Typically, you can expect to receive a quote within 24 to 48 hours, depending on how many parts need quoting, after submitting your request. This timeframe allows us to accurately assess your project needs and ensure a detailed and competitive quote. For more complex projects, additional time may be required to provide an accurate estimate.

Question 2

Is there a minimum order value?

Accepted Answer

Typically, we would insist on a minimum order value of £250

Question 3

Where are you based?

Accepted Answer

Our company is proudly based in Exeter, UK. Our state-of-the-art facility is equipped with the latest CNC machining technology, allowing us to offer precision engineering services to clients locally, nationally, and internationally.

Address: Down End, Lords Meadow Industrial Estate, Crediton EX17 1HN

Question 4

Are you a sustainable company?

Accepted Answer

Sustainability is at the core of our operations. We are committed to minimising our environmental impact through responsible manufacturing practices. We believe in creating value not only for our clients but also for the planet. Visit our Sustainability page to read all about our initiatives.

Question 5

How do you ensure the quality of machined parts?

Accepted Answer

We make rapid prototypes early in the process and continue to revise machining operations to ensure that the parts always meet our customers needs.

Our dedicated team of inspectors confirm quality and precision throughout the production process to ensure that every component is exactly as it should be.

This ranges from visual and manual dimensional checking to using our wide range of sophisticated measuring equipment including: Keyence Instant Measuring System, Mitutoyo Crysta Apex coordinate measurement machine, Mitutoyo profile projector, a wide range of Trimos digital heigh gauges, Nikken tool presetters, Hommel measurement machine and numerous micrometers, vernier calipers etc.

Question 6

Is CNC machining suitable for prototyping and small production runs?

Accepted Answer

Absolutely. CNC machining is a versatile and precise manufacturing process ideal for both prototyping and small production runs. It allows for rapid production of high-quality parts with excellent accuracy and repeatability. Whether you're developing a new product or looking to manufacture a limited series of components, our CNC machining services can be tailored to meet your specific needs, ensuring optimal results for projects of any size.

Question 7

What sets your CNC machining services apart from others in the industry?

Accepted Answer

Our dedication and commitment to quality along with our level of accuracy keeps us among the very small band of leading CNC machining businesses. Our components are used globally in a wide range of applications that demand the level of precision that only the best businesses can provide. Additionally, we provide some value-add services, such as kanban arrangements, that help to ensure that our clients can meet their production needs in a timely fashion.

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